Website privacy policy

This website is operated by ShopInApp Ltd. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about on:

• who we are,

• how and why we collect, store, use and share personal information,

• your rights in relation to your personal information, and

• how to contact us and supervisory authorities in the event that you have a complaint.

Who we are:
ShopInApp Ltd (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

a) Personal information you provide to us
We collect the following personal information that you provide to us:
your name, age, gender, location, telephone number, email address, IP address, financial details and any other information from which you can be identified directly or indirectly and which you may disclose to us or otherwise provide to us via the Website or elsewhere at any time.
We will indicate where the provision of Personal Information is optional. If you choose not to provide such Personal Information, you may find that some services or use of features on the Website are unavailable to you.
Some examples of when we collect this information include:
We may collect and process Personal Information based on your consent when:

• you view or buy a product or service from a merchant listing its offers on our Website or through one of our business partners;
• you make a complaint or enquiry or provide feedback to us;
• you provide account information when you register or sign in to your user account with us in order to use certain services, such as the Hooraymall Newsletter, the User Reviews or when you enter into any competition, promotion, prize draw or survey on the Website;

• you disclose Personal Information to us at any point.
We will indicate where the provision of Personal Information is optional. If you choose not to provide such Personal Information, you may find that some services or use of features on the Website are unavailable to you.

b) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf; and
shall consent on their behalf to the transfer of their personal data abroad.

c) Monitoring and recording communications
We may monitor communications such as emails and telephone calls for the following purposes:
• for fraud prevention and security on our Website and systems;
• to help us understand what products you have viewed or purchased through the Website in order to provide a better and more personalised service to you, including advising you on and offering to you products, services, content and special offers;
• to analyse the use of the Website and of the websites of our merchants and business partners, including user demographics, interest and behaviour to optimise the services we offer;
• to allow you to participate in certain services we offer such as the Hooraymall Newsletter, the User Reviews or any competition, promotion, prize draw or survey launched on the Website or to inform you of changes to any of these services;
• to investigate any suspected breach of the Terms of Use by you or relating to you;
• to process registration of your account information and maintain the user account you may have with us;
• to ensure that your purchase has been duly completed on the merchant’s or business partner’s website.

d) Cookies and similar technologies
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.
For example we may use cookies to monitor and/or collect the following information:
• to help us understand what products you have viewed or purchased through the Website in order to provide a better and more personalised service to you, including advising you on and offering to you products, services, content and special offers;

• to analyse the use of the Website and of the websites of our merchants and business partners, including user demographics, interest and behaviour to optimise the services we offer;
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, please see our Website cookie policy.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.

How we use your personal information
We collect information about our users for the following purposes:

• to help us understand what products you have viewed or purchased through the Website in order to provide a better and more personalised service to you, including advising you on and offering to you products, services, content and special offers;
• to analyse the use of the Website and of the websites of our merchants and business partners, including user demographics, interest and behaviour to optimise the services we offer;
• to allow you to participate in certain services we offer such as the Kelkoo Newsletter, the User Reviews or any competition, promotion, prize draw or survey launched on the Website or to inform you of changes to any of these services;
• to investigate any suspected breach of the Terms of Use by you or relating to you;
• to process registration of your account information and maintain the user account you may have with us;
• to ensure that your purchase has been duly completed on the merchant’s or business partner’s website.

Who your information may be shared with

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

• to selected and trusted third parties who may use your Personal Information to provide you content (including advertising content) that may be of interest to you;
• to business partners to assist us in providing services on our Website and any related services to you. Such business partners are required to maintain the confidentiality of your Personal Information and, unless you are otherwise advised, do not have any rights to use the Personal Information about you that we provide to them for any purpose beyond what is necessary to assist us;
• some aggregated information about the Website users, sales patterns, traffic volumes and related matters to reputable third parties but these details will not include any of your Personal Information;
• to regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms of Use or when required by law;
• to any member of the ShopInApp Ltd; and in the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets on a confidential basis.
We will not share you personal information with any other 3rd parties.

 

Marketing
We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone, text message or automated call.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on purchase, signing up to a newsletter, entering a competition etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Whether personal information has to be provided by you, and if so why
No personal information has to be provided by you to us at any time.

How long your personal information will be kept
We will hold your personal information for the following periods:
We only hold Personal Information for as long as is necessary for the purposes described above in the paragraph headed “HOW WE USE YOUR PERSONAL INFORMATION”
These periods are no longer than necessary in each case.

Reasons we can collect and use your personal information
We rely on the following as the lawful basis on which we collect and use your personal information:

Consequence of our use of your personal information
The consequence to you of our use of your personal information is:
You will be presented with adverts on our site which may match your locality; offering to you products, services, content and special offers. Also, we will recommend products to you which we feel are most suited to people of your age.

Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
A cookie is a small amount of information which is sent to your browser from a website’s computers and stored on your computer’s hard drive. A web beacon is a small image (usually embedded in a web page or email) that allows a website to count users who have visited that page or to access certain cookies. These tracking devices help us to improve our Website, to deliver a better and more personalised service, including by allowing us or our business partners to provide you with selected advertising content and/or to ensure the completion of your purchase. We have set out more details on our use of cookies in our Cookie Policy.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it refuses cookies, our system will issue cookies when you log on to our Website or our business partners’ websites and, by continuing to use our Website or those websites, you agree to our use of those cookies as described in our Cookie Policy.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

Transfers of your information out of the EEA
We will not transfer your personal information outside of the EEA at any time.

What rights do you have?
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
• fair processing of information and transparency over how we use your use personal information

• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

• require us to correct any mistakes in your information which we hold

• require the erasure of personal information concerning you in certain situations

• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• object at any time to processing of personal information concerning you for direct marketing

• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• object in certain other situations to our continued processing of your personal information

• otherwise restrict our processing of your personal information in certain circumstances

• claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
• email, call or write to us

• let us have enough information to identify you

• let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)

• let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to the privacy policy
This privacy policy was published on 10/07/2019 and last updated on 10/07/2019.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:

Any changes we may make to our Privacy Policy in the future will be posted on this page.

Contacting us
If you have any questions about this policy or the information we hold about you, please contact us by:
E-mail: contact@hooraymall.com
Post: ShopInApp Ltd,
86-90 Paul Street,
London EC2A 4NE